Product

The Wowie Box is a monthly box of tail wagging fun, with treats, a toys, a chew, and a piece of swag like a bandana, snood, collar flower or bow tie! Each box is a theme of the month giving you lots of photo worthy props!

We offer three sizes of Wowie Boxes. All sizes are the same price and you can switch your size at any time!

Small: for most dogs under 20 pounds
Medium: for most dogs 20-55 pounds
Large: for most dogs over 55 pounds

If you are unsure we recommend sizing up. We can also accommodate tiny or extra large dogs, just send us an email at bark@wowiedogs.com!

We try to make sure the pictures of our Wowie Boxes match what you are receiving. However, we there are some instances that we have two toys from our upgraded box, and you may only get one from the box you have chosen.

Also, many of our products are handmade, so no two are exactly alike. We try to get images that are as close as possible.

If you have an issue with your product, please contact us at bark@wowiedogs.com and we will make it right!

Billing

Definitely!! We want you and your dog(s) to be happy! We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly at bark@wowiedogs.com and we’ll take you through the process.

If something doesn't work for you or your dog, we are happy to make it right! We don't take back individuals items for our Wowie Boxes, we ask instead that you share them with a friend or donate them to your local shelter.

Contact us at bark@wowiedogs.com or 508-720-5677 to start the return process!

Your first box will bill immediately. After that your next boxes will bill between the 1st and 5th of the next month.

We want you and your dog(s) to be happy! If you are not happy with your subscription, let us know! If you want to cancel, you can cancel your subscription right in your account.

For monthly plans, your subscription will end immediately. You may receive another box if your subscription has already renewed for the month or the box has already shipped. For multi-month plans, your subscription will end after the remainder of the boxes in the term has shipped. But this does cancel the auto-renewal.

If you need assistance, please contact us at bark@wowiedogs.com

Shipping

Your first Wowie Box ships immediately after you order. After that, all subscription orders are shipping by the 15th of the month.

If you are located in the US and have an order under $75 USD, we charge a flat rate of $7.95 USD per package. If your order totals $75 USD or more, shipping is free!

If you are located outside of the US, shipping is based on the package weight. You will see your shipping charge in the checkout.

International customers are responsible for any customs fees imposed by their country.

It depends on where you are located. US locations will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days.

All Wowie Boxes are shipped via Priority Mail USPS or UPS depending on your location.

Delivery details will be provided in your confirmation email.

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

We use all major carriers, and local courier partners.

Other

You can contact us through our contact page or email us at bark@wowiedogs. We will be happy to assist you!